Senior Business Analyst

Wallisellen, Deutschschweiz

Play an active role in shaping our future!

UPC, a leading TV and broadband provider, grants two million households in Switzerland access to the world of entertainment. The company belongs to the Liberty Global Group and inspires and impresses employees and customers alike with innovative products and services. It connects people to the digital world and enables them to discover and experience its endless possibilities.

To strengthen our Simply Digital team in Wallisellen, we are looking for an energetic and enthusiastic person who can begin either immediately or by agreement.

Aufgaben

  • This position belongs to the new division “simply digital” and is supporting the product vision to drive customer-centric growth opportunities by representing the voice of our customer towards the companies stakeholder network in a collaborative and influencing way to drive digital Transformation
  • The Business Analyst will be a critical role to support the definition and  implementation of the POs product roadmap by translating the customer’s needs into customer journeys and corresponding process changes, technical requirements, testing, validation and KPI tracking to ensure a seamless, digital customer experience
  • You will lead cross-functional teams’ alignment between technical and business to enforce decisions with clear impact on organizational digitalization

Anforderungen

  • Master degree in a technology or business related field
  • 7+ years of proven track record in Business Development, Business Analysis or Business Consultancy experience in consumer market service providing organizations (focus telecommunication)
  • Digital experience within large and complex integrated system environments
  • Strong communication, interpersonal, teamwork and organizational skills
  • Flexibility to handle directional changes with the ability to juggle moving priorities to ensure project success
  • Ability to contribute consistently and positively in a high-paced, fast-changing and sometimes unpredictable work environment
  • Analytical thinker with a can-do attitude and flexibility to accommodate to evolving business needs
  • Exceptional soft skills are a must - including the ability to speak to both technical and business concerns

Wir bieten

At UPC you will be working in an exciting and dynamic international work environment. We can offer you an attractive salary, good benefits and the opportunity to develop within the company. Take the opportunity to play an active role in shaping the future of television, internet and telephony in Switzerland. We are looking forward to receiving your complete online application.